Contact us
FAQ
How long will shipping take?
All orders are shipped within 12-36 hours from our manufacturing warehouse in Dublin. Delivery times will depend on your location but all orders are tracked from our facility to your door.
Where do you ship from?
Ireland
How do I know if my order is confirmed?
After you checkout, a confirmation email is sent to the email used during checkout. Don't forget to check you junk mail
Can I return the item?
Yes, we accept returns within 30 days of purchase. Just pop the item back into its original packaging and send it our way. Once it arrives at our factory it will undergo a quality control inspection. As long as everything’s in good shape, we’ll issue your refund right away.
I want to order but the item is out of stock
We do our best to keep all items in stock for immediate dispatch but on occasion we run low. You can go ahead and order your item, if it's out of stock it will be added to our production list. The parts will be punched, folded and welded before being sent for painting. Once received back from painting, your item will be fully assembled, tested and prepared for shipping. This process can take 2 to 4 weeks depending on what you've ordered. Feel free to get in touch with Amy if you have any questions. She loves answering questions, that one.
Is the handle included in the measurements?
No! the measurements listed are the indicate how much space you need for the 4 embedded feet to sit comfortably on your counter. The handle adds an extra 5cm onto the length of your drawer
FAQs for wholesalers
What is your lead time?
Our current lead time is 4 weeks from when you place your order to when your order is ready for dispatch
What are your prices?
Our prices are highly competitive and we offer various price breaks depending on the quantity of units ordered. If I could show you a better-quality drawer at a better price, would that interest you?
What are the perks of becoming a global partner?
We are highly flexible and work with your core values at heart. Need a
custom drawer? we'll design it. Want your logo on them? we'll engrave it. Want
a custom colour? we've got you covered. We accommodate micro businesses all the
up to multinational organisations with the support and dedication of decades of
experience.
How do I become a global partner?
Email Amy!
amy@theknockdrawerco.com
What makes The Knock Drawer Co. different?
We are based in Ireland, and are part of the European union. All of our products are manufactured in-house using locally sourced raw materials. Expertly crafted and precision engineered. We are the only manufacturer in the world to use our signature, near indestructible, triangular knock bar